Delivery

Shipping and Delivery

All deliveries are carried out through the following courier companies and delivery services:

  • Econt Express

  • Speedy

  • BOX NOW

  • Pigeon

  • Sameday

Depending on the selected courier and the services available, orders may be delivered to a home or business address, a courier office, or an automated parcel locker.

Where supported by the selected courier, shipments may be sent with an “Inspection – check before payment and acceptance” option, allowing you to inspect the contents of the package in the presence of the courier before accepting it and paying the Cash on Delivery amount.

If you notice that the goods have been damaged during transportation, please notify the courier immediately and request that an official damage report be prepared. This document will allow us to review the case and arrange a replacement where applicable.

Shipping is FREE for all orders over €69.99.

For orders below the free-shipping threshold, the delivery cost is calculated according to the selected delivery method, courier service, destination, and total value of the ordered products. The exact delivery cost, where applicable, will be displayed during checkout.

Please note that most of the products we offer are made to order. Orders are usually prepared and dispatched within 2 to 5 business days.

Delivery usually takes place on the next business day or Saturday after dispatch, depending on the selected courier, destination, and courier schedule. Delivery to certain villages and remote locations may take place only on specific delivery days.

Deliveries are generally not made on Sundays or official public holidays.

Where Cash on Delivery is used and the courier provides a receipt or other legally recognized payment document, please keep this document as proof of payment and purchase. It may be required in the event of a return, complaint, warranty claim, or other customer service request.

bultee is not responsible for delays caused by the selected courier company after the order has been handed over for delivery. In the event of a courier-related delay, customers may also contact the relevant courier company directly for information regarding the status of their shipment.

IMPORTANT

Depending on the selected courier service, parcels may be held at a courier office or parcel locker for a limited period of time.

Once the applicable collection period has expired, the parcel may automatically be returned to us. Please collect your shipment within the period specified by Econt Express, Speedy, BOX NOW, Pigeon, or Sameday.

Customers who repeatedly place orders without collecting their parcels may have access to Cash on Delivery or other bultee services restricted for future orders.

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Contact us:  +359 89 457 0366

Email: info@bultee.com